Frequently Asked Questions - Notepad, Memo Books & Notebook FAQs
Helping You With Your HB Handbook Requirements
Can I Order HB Handbooks If I Don’t Live in the UK?
Of course! HB Handbooks aren’t limited to us Brits, we want everybody to enjoy them. Providing you live on planet Earth, we’ll get your order to you. Be aware that shipping charges may vary though, so input your address at the checkout for an accurate shipping cost.
How Many HB Handbooks Can I Order In One Purchase?
The sky’s the limit. Buy one pack, buy a thousand, it’s entirely up to you. If you are thinking of making a bulk order though, it would be best to contact us first. Large orders may take slightly longer to process. You may also want to take advantage of our bespoke notebook service.
What is a Bespoke Notebook?
Our bespoke service allows customers to fully customise their HB Handbooks. Say for example you want to purchase HB Handbooks for an entire workforce, you may want to get them printed using your company’s branding. Here at HB Handbooks, we can design bespoke products which exhibit your businesses colour scheme and feature your logo. We can make adjustments to sizes, paper types, printed materials and more. Working with an idea? Get in touch and we’ll see what we can do. We’ll do our best to ensure that you receive the perfect product.
I Can’t Find the Right HB Handbook For Me.
Let us know what field it is you work in, and we’ll see about getting a brand new HB Handbook edition up and running. We want everybody to enjoy the magic of HB Handbooks and are always open to new suggestions.
My Order Hasn’t Arrived!
Uh-oh! We ask all customers to wait seven working days before enquiring about a missing order. Now and again, packages take longer than usual to arrive, but they generally end up making an appearance in the end. If your order has been entered the twilight zone however, we’ll get our courier service to look into what’s happened and work to provide you with a resolution.
I Need to Change My Delivery Address.
If you’ve made a little blunder and notice that you’ve provided us with an incorrect delivery address, contact us immediately. Providing your order hasn’t yet been dispatched, we’ll do our best to make any necessary amendments.